Refund & Cancellation Policy
Last updated: January 31, 2026
We aim to be fair, transparent, and simple.
Pro Subscriptions (Monthly & Annual)
- You can cancel anytime from your account settings
- Cancellation stops future renewals
- Access continues until the end of the billing period
Refunds:
- Monthly plans: generally not refunded once billed
- Annual plans: may be eligible for partial refunds at our discretion, especially early in the term
Founder Tier
- Founder subscriptions are non-refundable
- Pricing is locked only while the subscription remains active
- Canceling forfeits Founder pricing permanently
After Cancellation
- Your account remains accessible on the Free tier
- Paid features are disabled at the end of the billing cycle
- Your content is not immediately deleted
Billing Issues
If something looks wrong, email us — we'll help.
Email: hello@usepitchlabs.com
