Refund & Cancellation Policy

Last updated: January 31, 2026

We aim to be fair, transparent, and simple.

Pro Subscriptions (Monthly & Annual)

  • You can cancel anytime from your account settings
  • Cancellation stops future renewals
  • Access continues until the end of the billing period

Refunds:

  • Monthly plans: generally not refunded once billed
  • Annual plans: may be eligible for partial refunds at our discretion, especially early in the term

Founder Tier

  • Founder subscriptions are non-refundable
  • Pricing is locked only while the subscription remains active
  • Canceling forfeits Founder pricing permanently

After Cancellation

  • Your account remains accessible on the Free tier
  • Paid features are disabled at the end of the billing cycle
  • Your content is not immediately deleted

Billing Issues

If something looks wrong, email us — we'll help.
Email: hello@usepitchlabs.com