FairPlay Support

Last updated: November 1, 2026

Help for the FairPlay Rotation iOS app on iPhone and iPad.

Contact us

Email hello@usepitchlabs.com. Tell us your iPhone or iPad model, your iOS version and what happened, and we will get back to you.

Restore your purchase

If you bought the unlock before and it is not showing, open the unlock screen from the home screen and tap Restore Purchase. You need to be signed in to the same Apple Account you bought with.

Where is my data?

Teams and matches are stored on your device only, so they do not move to a new phone by themselves. Use your device backup when you upgrade.